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Team-Building Activities for Every Group
-By: Alanna Jones
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Teamwork and Teamplay: Games and Activities for Building and Training Teams
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The Distance Manager: A Hands On Guide to Managing Off-Site Employees and Virtual Teams
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Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team
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Rich Dad's Advisors�: The ABC's of Building a Business Team That Wins: The Invisible Code of Honor That Takes Ordinary People and Turns Them Into a Championship Team (Rich Dad's Advisors)
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Entrepreneur's Notebook: Practical Advice for Starting a New Business Venture
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The Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams
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Championship Team Building: What Every Coach Needs to Know to Build a Motivated, Committed & Cohesive Team
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Indoor/Outdoor Team Building Games For Trainers: Powerful Activities From the World of Adventure-Based Team Building and Ropes Courses
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The Big Book of Team Building Games: Trust-Building Activities, Team Spirit Exercises, and Other Fun Things to Do
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A Guide For Customer Service Training Tools
Bob Hett

Let�s face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don�t have great customer service skills, it doesn�t matter. Customer service should be a number one priority to any business.

But how do you train sales staff to be good at customer service? Customer service involves many things. It requires a great attitude, a knowledge of the business, and a real desire to help the customer get what they want, and provide it in a manner that is positive so that they come back and refer their friends and family to the business, as well.

There are a wide variety of customer service training tools available. The key is to find out which type of training best fits your needs. One type of training tool that is good for many kinds of businesses is using video training. Video training is very cost effective. Video training involves a one time cost for the training videos and other materials. Video training is available in a variety of medias, including VHS, DVD and CD-ROM. This makes it user friendly and will work with whatever system you currently have.

Video training can be done with a group or sent home with an employee for some self-study at home. The videos give concrete learning skills and display scenarios to help employees identify what type of customer service skills are needed in any situation. These types of training videos often include simple tips for improving customer service, activities for team building and confidence, and role-playing ideas so that employees can practice the skills they just viewed. It can also provide motivational tips to keep employees enthusiastic about customer service.

Another advantage of video training is that you can train employees now, and other employees in the future. If you feel like your employees need a refresher course on some aspect of good customer service, you can show it immediately, without waiting to book a trainer. These are the kind of tools that work anytime, anywhere, which saves time and money for the business owner.

Finding a company that sells these kinds of customer service training tools is as easy as connecting to the Internet. There are a ton of companies that offer video training. Many will allow you to view the videos before purchase so that you can decide which format would be best suited for your business and employees. The videos are reasonably priced to fit within any budget, and often you can purchase just one or two videos or an entire training course. It�s up to you. Now, teaching your employees how to provide excellent customer service has just gotten a lot easier.

About the author:
Bob Hett offers great tips and advice regarding all aspects of
training tools and videos. Get the information you are seeking now by visiting http://www.trainingvideoscenter.info



Team Building Strategies News

Internet Marketing Team Heading for "Beantown" for Free Weekend Wealth-Building Workshop (PR Web)

Jason Bax and the IMC team will be in Boston February 24-25 to stage a high-energy weekend of free Internet marketing strategies that anyone can put to work. (PRWeb Feb 19, 2007) Post Comment:Trackback URL: http://www.prweb.com/zingpr.php/Q291cC1Qcm9mLU1hZ24tSG9yci1NYWduLVplcm8=

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Pictage and The Wedding Report Team Up to Deliver Wedding Photographers an Unprecedented Level of Market Research (PR Web)

Pictage, the wedding photography industry leader in online image hosting, printing, sales and service solutions, has partnered with wedding market research aggregator, The Wedding Report. Together, they will offer Pictage members comprehensive data about their markets, to assist in building business marketing strategies and pricing decisions. (PRWeb Feb 21, 2007) Post Comment:Trackback URL: ...

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Internet Marketing Team Heading for "Beantown" for Free Weekend Wealth-Building Workshop (PRWeb via Yahoo! News)

Jason Bax and the IMC team will be in Boston February 24-25 to stage a high-energy weekend of free Internet marketing strategies that anyone can put to work.

Read more...


Pictage and The Wedding Report Team Up to Deliver Wedding Photographers an Unprecedented Level of Market Research (PRWeb via Yahoo! News)

Pictage, the wedding photography industry leader in online image hosting, printing, sales and service solutions, has partnered with wedding market research aggregator, The Wedding Report. Together, they will offer Pictage members comprehensive data about their markets, to assist in building business marketing strategies and pricing decisions.

Read more...


Vurv Launches First-of-its-Kind HRO Center of Excellence (SYS-CON Media)

Vurv Technology (formerly Recruitmax), a global provider of technology and services for building great workforces, today announced the launch of its new HRO (Human Resource Outsourcing) Center of Excellence. This center has been specifically created to provide a dedicated HRO services team to support Vurv's growing roster of HRO service solution partners and customers.

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Soapbox Building Best Team in Mobile (Business Wire via Yahoo! Finance)

SAN DIEGO----Soapbox Mobile, the full-service mobile marketing agency, is pleased to announce the addition of two key new members to its executive management team.

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Flowers Foods Reviews Operating Strategies; Reaffirms Guidance for 2007 at CAGNY's Annual Conference (PR Newswire via Yahoo! Finance)

In a presentation Wednesday to members of the Consumer Analyst Group of New York , executives of Flowers Foods outlined the company's growth plan and reiterated guidance for fiscal 2007.

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Atlas America, Inc. Announces the Formation of Lightfoot Capital Partners, LP (SYS-CON Media)

Atlas America, Inc. (NASDAQ: ATLS)announced today the formation of Lightfoot Capital Partners, LP('Lightfoot'), created in conjunction with Magnetar Capital, The GlobalPrincipal Strategies Group of Lehman Brothers and a management team led byVincent Cubbage, formerly Managing Director and Sector Head of MasterLimited Partnerships ('MLPs') in the Investment Banking Division of Banc ofAmerica ...

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A winning history repeats itself at St. Edward (Daily Herald)

NORMAL — We’ve been thinking — and writing — a lot about tradition the last couple of weeks. Having the area’s most decorated girls basketball team make it to state after a 16-year hiatus will do that to you.

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Bliss Beverage Attracts Arizona-Based Financial Advisory Firm, The Miller Group (PR Newswire via Yahoo! Finance)

Further solidifying its national reputation for designing and implementing financial and business strategies, The Miller Group today announced a formal alliance with Scottsdale-based independent beverage producer Bliss Beverage.

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