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Christian Team Building Activities For All Ages

 

Team-Building Activities for Every Group
-By: Alanna Jones
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Teamwork and Teamplay: Games and Activities for Building and Training Teams
-By: Sivasailam "Thiagi" Thiagarajan, Glenn Parker
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Rich Dad's Advisors�: The ABC's of Building a Business Team That Wins: The Invisible Code of Honor That Takes Ordinary People and Turns Them Into a Championship Team (Rich Dad's Advisors)
-By: Blair Singer
-Price: $12.03 (New)
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Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team
-By: Diana Whitney, Amanda Trosten-Bloom, Jay Cherney, Ron Fry
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The Distance Manager: A Hands On Guide to Managing Off-Site Employees and Virtual Teams
-By: Kimball Fisher, Mareen Fisher
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Entrepreneur's Notebook: Practical Advice for Starting a New Business Venture
-By: Steven K. Gold
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Beginning SharePoint 2007: Building Team Solutions with MOSS 2007
-By: Amanda Murphy, Shane Perran
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The Team Building Tool Kit: Tips, Tactics, and Rules for Effective Workplace Teams
-By: Deborah Harrington-MacKin
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Child Care Design Guide
-By: Anita Rui Olds
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Instant Team Building (Instant Success)
-By: Bradley J Sugars, Brad Sugars
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Christian Team Building Activities For All Ages Article

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Improvingcustomer service in large stock registrar cmpany
Jose Sanchez

ROBLEM
The organization was always working under a crisis mode, with the managers feeling pressured and "under the gun".
There was discord and resentment among the manager team, which reflected in the employees.
Re-work and bureaucracy were eminent.
Two of the managers were at odds with each other, which was evident to the employees, and created additional discord.
The Customer Service group showed a lack of concern for the customers, assuming that it was "OK" to wait in line, be referred to another line, come back another day for certain transactions, etc.
Customer were complaining for lack of service and long waiting lines.
SOLUTION
Management Resources Inc. (MRI) :
Facilitated a customer needs analysis and company needs analysis sessions.
Conducted focus groups with customers and employees
Worked with the managers in developing strategic plans and objectives
Established work priorities and set specific goals that were deployed throughout the organization
Initiated a program to aid in replacing undesirable attitudes with positive ones
Conducted a Team Building workshop for managers
Conducted a Customer Service session for the Customer Service group
RESULTS
Results became very visible:
Sensitivity to the customer increased throughout the organization, not only at the management level but particularly in customer representatives.
The management team became more cohesive and learned to respect each other�s opinions and reach consensus on departmental issues.
The managers in conflict learned to work with each other, which resulted in improved cooperation and better service to the customer.
Their two departments became more productive and morale improved.
The attitudes of all involved showed considerable improvement.
Many customers expressed satisfaction to the new corteous and speedy manner they were treated.
Managers became more confident and allowed room for initiative from their employees.
This resulted in process improvements and increased customer satisfaction due to reduced bureaucracy.
The "empowered" employees were more satisfied and productive.

About the Author

Managing parner, Management Resources, Inc


Christian Team Building Activities For All Ages News

Sports roundup - Concord Monitor


Sports roundup
Concord Monitor, NH - Feb 25, 2007
Competitions are open to children ages 7-17. The tournaments will take place in East Concord Community Building off exit 16, I-93. ...
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YMCA Camps - Charlotte Observer


YMCA Camps
Charlotte Observer, NC - Feb 25, 2007
Camp Surf: Ages 12-18. July 16-27, times to be announced. First week is at the Siskey Family YMCA and is mostly team-building activities. ...
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North San Diego County Times Community News Briefs: Anger seminar ... - North County Times


North San Diego County Times Community News Briefs: Anger seminar ...
North County Times, CA - Feb 26, 2007
CARLSBAD ---- Hospice of the North Coast will offer a grief group for teens, ages 13 and up, who have lost a family member or friend from 6 to 7:30 pm ...
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Special-needs camps - Rocky Mountain News


Special-needs camps
Rocky Mountain News, CO - Feb 18, 2007
Ages 1 to 18 with cochlear implants and their families. Overnight, June 13 to 17 and Aug. 9 to 12. Team-building activities for families; confidence and ...
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ARTS & ENTERTAINMENT - Pascagoula Mississippi Press


ARTS & ENTERTAINMENT
Pascagoula Mississippi Press, MS - Feb 24, 2007
26, from 10:30 to 11:30 am Children ages 4 to 5 with parent or caregiver for 10 weeks. The fee is $50. Introductory activities in various mediums including ...
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Road closure - Montrose Daily Press


Road closure
Montrose Daily Press, CO - Feb 26, 2007
All activities, classes and tax services will be cancelled. The Billiards Tournament has been rescheduled for Feb. 21. The Pavilion’s regular schedule will ...
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Overnight camps - Rocky Mountain News


Overnight camps
Rocky Mountain News, CO - Feb 18, 2007
For ages 7 to 12, June 6 to 11. Activities include Christian education, arts and crafts, hiking, swimming, team-building games and rope course. ...
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Christ Lutheran Church - Petoskey News-Review


Christ Lutheran Church
Petoskey News-Review, MI - Feb 23, 2007
First Christian Church of Petoskey will hold Sunday services beginning with Bible school for all ages at 9:30 am followed by morning worship at 10:45 am ...
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Faith Calendar - Indianapolis Star


Faith Calendar
Indianapolis Star, IN - Feb 24, 2007
All-ages contemporary Christian concert. Call (317) 346-6242. Center United Methodist Church, 5445 Bluff Road, Betsy Walker, 7 pm today. ...
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2/24 Church news - Lufkin Daily News


2/24 Church news
Lufkin Daily News, TX - Feb 23, 2007
Single Adult Fellowship is 6:30 to 9:30 pm March 3 for all ages, with food and fellowship. Bring a favorite snack. No children please, a press release ...
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